Delete your account
Applies to To-do Sprint (com.todo.todosprint)
You can close your To-do Sprint account and erase the data synced to it at any time. There are two ways to do it — from inside the app, which is immediate, or by request if you no longer have the app installed.
From inside the app
- Open To-do Sprint.
- Tap the ⋮ button in the top right to open the Menu.
- Scroll to About and tap Delete account.
- Confirm. The account is closed and its synced data is erased straight away.
If it has been a while since you signed in, the app may ask you to sign in again first. That is a security requirement and cannot be skipped — deleting an account is the most destructive thing the app can do, so it has to be sure it is you.
By request
If you have already uninstalled the app, email todosprint@flamagra.com from the address you signed in with, with the subject “Account deletion request”. Using the same address is what lets the request be verified as yours; a request from any other address cannot be acted on.
Requests are completed within 30 days, and usually much sooner.
What is deleted
- Your account and its sign-in credentials.
- Your lists and their deadlines.
- Your tasks, including their status and deadlines.
- Your sprints and every recorded task run, including the focus time in them.
- Your reminders.
What stays, and why
The lists on your own device are left alone. Deleting an account is a decision about the account, not about your work — you can carry on using the app as a guest with everything intact. To remove the local copy too, uninstall the app or clear its storage from your device settings.
Deleted records are briefly kept as tombstones — markers holding only an identifier and a timestamp, with no content — so that any other device you were signed in on learns about the deletion instead of uploading its copy back. They are purged automatically after 90 days.
Where the law requires records to be retained — for example transaction records for a purchase — those are kept for as long as that obligation lasts and for no other purpose. Purchases themselves are held by Google Play, not by us; cancelling a subscription is done in Google Play and is separate from deleting your account.
Questions
todosprint@flamagra.com · see also the Privacy Policy.